We are the only company in the UK to exclusively specialise in training and consultancy services in the area of telephone healthcare.

One of the UK’s leading providers of telephone triage and consultation training for clinicians, we also offer signposting and telephone skills training for care navigators and other non-clinical staff.

Experience in providing independent expert opinion associated with the actions of clinicians (doctors, GPs, nurses) and non-clinical staff carrying out telephone triage and consultation within Primary Care settings such as NHS 111, NHS 24.

General Practice and out of hours organisations in England and Scotland. Impartial professional opinion in cases related to standards of care and breach of duty for claimant and defendant solicitors.

Provides reports based on evidence and with an understanding of legal requirements such as Part 35 of the Civil Procedures Rules in the UK.

Able to identify failures in communication, deviations from clinical guidelines and protocols and dela