Privacy Policy

At NEWA – the National Expert Witness Agency, we are committed to protecting the privacy of our users and maintaining the confidentiality of their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information directly from you, such as your name, email address, phone number, and professional credentials when you provide it to us voluntarily. This information is collected when you fill out forms, create an account, request services, or communicate with us through our website.

1.2 Non-Personal Information: We may automatically collect certain non-personal information when you visit our website. This may include your IP address, browser type, operating system, device information, and other technical details.

2. Use of Information:

2.1 Personal Information: We use the personal information you provide to us for the following purposes:

  • To respond to your inquiries and provide the requested services.
  • To communicate with you regarding our services, updates, and promotional offers.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and enforce our Terms of Service.

2.2 Non-Personal Information: Non-personal information is used to analyse trends, administer the website, track user activities, and gather demographic information for internal purposes. This information helps us understand how users interact with our website and allows us to enhance its functionality and performance.

3. Sharing and Disclosure of Information:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering services, or conducting business. These service providers are obligated to maintain the confidentiality of your information and are not authorized to use it for any other purpose.

3.2 Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, safety, or property, or that of others.

3.3 International Transfers: If we transfer your personal information to countries outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission or relying on the Privacy Shield framework for transfers to the United States.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can guarantee complete security, so we cannot guarantee the absolute security of your information.

5. Your Rights:

As a data subject, you have certain rights under the GDPR, including the right to access, rectify, and erase your personal information, restrict or object to its processing, and the right to data portability. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

6. Children’s Privacy:

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information as soon as possible.

7. Cookies:

We use cookies on our website to enhance your browsing experience. You have the option to accept or decline cookies through your browser settings. Please refer to our Cookie Policy for more information on the types of cookies.

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